Support

Product help

Questions, bugs, scan results that look wrong, or anything else about using Sentrasec: support@sentrasec.ai. Include your workspace name and, for scan issues, the scan ID — it lets us trace exactly what your scan did.

Billing

Invoices, plan changes, cancellations, and refunds (see the refund policy): billing@sentrasec.ai.

Security reports

Found a vulnerability in Sentrasec itself? We want to know, and we won't pursue good-faith research: security@sentrasec.ai. Please give us reasonable time to fix before public disclosure; we'll acknowledge within two business days and keep you updated through the fix.

Privacy and legal

Data requests: privacy@sentrasec.ai · terms questions: legal@sentrasec.ai.